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Privacy Policy

Clean Signature LLC operates in compliance with applicable federal laws and the laws of the State of Florida, including but not limited to the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) and, where applicable, the Florida Digital Bill of Rights (FDBR), which is a declaratory and recommended document. This Privacy Policy also adheres to applicable federal laws of the United States. For clients from other jurisdictions, such as California, we follow the provisions of the California Consumer Privacy Act (CCPA), where applicable.

To the extent required by applicable law, and in a manner consistent with consumer privacy frameworks, we provide the following disclosures:

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1. No Sale of Personal Information

Clean Signature LLC does not sell, rent, trade, or otherwise transfer personal information to third parties for monetary or other valuable consideration. We do not engage in the “sale” or “sharing” of personal data as those terms are defined under applicable consumer privacy statutes. We do not disclose personal data for marketing purposes. Exceptions are made when disclosure is required by law, including court orders and law enforcement requests.

 

2. Categories of Information Collected

We may collect the following categories of information:

  • Identifiers (name, email address, phone number, service address)

  • Commercial information (service history, billing records)

  • Payment-related information (processed via secure third-party processors)

  • Communications (emails, text messages, call records)

  • Property access instructions necessary to perform services

We collect only information reasonably necessary and proportionate to provide residential and light commercial cleaning services. When using the website, data may also be collected through cookies and web analytics to improve site functionality.

 

3. Lawful Basis for Processing

Personal information is processed solely for legitimate business purposes, including:

  • Performance of a service contract

  • Customer service and scheduling

  • Legal compliance

  • Fraud prevention

  • Protection of company property and personnel

Any marketing communications are sent only with the explicit consent of the client. We reserve the right to deny service where legally permissible.

 

4. Consumer Rights (Where Applicable)

Subject to identity verification and statutory limitations, consumers may have the right to:

  • Request disclosure of collected personal information

  • Request correction of inaccurate data

  • Request deletion of personal information

  • Opt out of marketing communications

We may deny or limit requests where:

  • Retention is required by law

  • Information is necessary to complete a transaction

  • Data is required to detect security incidents or fraud

  • The request is manifestly unfounded or excessive

We commit to responding to consumer requests within 30 days after verifying identity and may require written confirmation to protect data.

 

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill contractual obligations

  • Comply with tax, accounting, or legal requirements

  • Resolve disputes

  • Enforce agreements

For example, payment data is retained for 7 years, and client contact information is retained for 3 years after the last interaction. Retention periods may extend beyond service completion where legally required or at the discretion of Clean Signature LLC.

 

6. Limitation of Liability

To the maximum extent permitted under Florida law:
Clean Signature LLC shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from data access, website use, or third-party breaches. We do not guarantee uninterrupted or error-free operation of our website. Users assume all risks associated with transmission of information via the internet. Nothing in this policy shall be construed as creating a private right of action except where expressly provided by law. This limitation of liability does not relieve the company of obligations to protect personal data where required by applicable law.

 

7. Third-Party Service Providers

We may disclose personal information to limited third-party service providers strictly as necessary to perform services, including:

  • Processing payments

  • Scheduling and managing services

  • Accounting and tax support

  • IT support and website hosting

All such service providers are contractually required to maintain confidentiality and enter into Data Processing Agreements (DPA). Personal data may also be stored and processed outside the U.S. if necessary to provide services. We are not responsible for independent acts or omissions of third parties outside the scope of their contractual obligations and beyond our reasonable control.

 

8. Jurisdiction & Governing Law

This Privacy Policy shall be governed exclusively by the laws of the State of Florida and applicable federal laws of the United States. Any dispute arising under this policy shall be resolved exclusively in the state or federal courts located within the State of Florida. By using our website or services, you consent to such jurisdiction and venue.

 

9. Policy Modifications

We reserve the unilateral right to modify, amend, or update this section at any time. Significant changes affecting the processing of personal data will be communicated to clients via the website or email. Updates become effective immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.

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